Fairshift Operator Tracks
Emma Operator Certification
Specialization track for running Emma — Fairshift's live-demo AI sales agent — in production. Paid tiers unlock real Emma labs against your own test prospects. Graduates can be listed in the Fairshift Certified Operators directory.
For
Business owners
Duration
10h
Lessons
8
Labs
Real agents
Tools you will use
emma
Free
Enroll free →Real agent labs on paid tiers
Live teacher classes on LiveKit
Capstone audit of your business
Course outline.
Course 1
Emma foundations
1What Emma does and does not do12 min
2Setting up your Emma workspace13 min
3Crafting your first demo tour11 min
Course 2
Operating Emma in production
1Scheduling and managing live calls14 min
2Reading Emma's real-time signals13 min
3Post-call review and iteration11 min
Course 3
Certification and advanced topics
1Advanced tour customisation10 min
2Certification exam and operator listing9 min